Hypervisor Issue

Incident Report for MNX.io

Resolved

This incident has been resolved.

Posted Apr 10, 2017 - 20:52 EDT

Monitoring

The issue appears to be resolved. Only a single hypervisor was impacted.

This was due to human error while racking additional compute resources, and inadvertently power cycling the wrong server.

We apologize for any inconvenience, and will review our processes to determine how to best prevent this scenario in the future.

Posted Apr 10, 2017 - 20:51 EDT

Investigating

We are currently in the process of investigating an issue that is impacting a small number of servers, and our ops.mnx.io cloud portal.

Posted Apr 10, 2017 - 20:17 EDT